Frigidaire EFIC103-AMZ-SC Counter Top Maker with Over-Sized Ice Bucket, Stainless Steel, Self Cleaning Function, Heavy Duty, Stainless

This ice maker is amazing And great looking Complete stainless steel Operation is Seamlessit's very quiet it delivers at least eight cubes per cycle Pictures of the unit that I Posted Is different because I was expecting the control panel to look different but it doesn't matter because I like the one size bullet ice cubes Anyway

Quick ice maker. Makes lots of ice quickly

The only reason this product doesn't get 5 stars is because my first one didn't make it a full month before crapping out on me. Around the 2-2.5 week mark, it started making this awful growling/grating noise (which I decided to live with because I'm lazy). Right around the 1 month mark, it finally gave up completely and the cooling unit failed, so no nice was being made and the ice that was in the collection tray melted. Thankfully, this was right before my 30 day return window, so I was able to exchange it for a new unit. It has now been 2 months of 24/7 use and still no issues.I would imagine best practice is to use it to make ice as needed and leave it off the rest of the time. The unit only takes a few mins to make ice in each round, and with in 20 mins you'll have plenty of ice for several people. The manufacturer claims the collection tray will keep ice for up to about 18 hrs and this seems to be accurate. My machine is on 24/7, but typically only runs several times a day as the ice falls below the fill line.

I'll be brief and do this as a list so it's easy to read:1) ice cubes are only clear/transparent for the first 1-2 batches, basically while the water in the basin is still at room temp, however I was not looking for clear ice cubes2) they are chewable, especially the small ones3) makes lots of ice once the machine has been on for about an hour, needs time to chill contents4) the ice that is made stays "scoop-able" (loose and individual) while inside the machine, however, it all does freeze together once transferred to your freezer. REMEDY: Not everyone has room to do this but this is what my family does. I fill plastic cups with the ice and place the cups into the freezer. Then when you need ice, just grab a pre-filled cup. If you just need the ice for a cup you are already using, get a pre-filled cup and run water over the outside of the cup to loosen the ice from its hold on the cup. The ice will slide out in one chunk that can easily go into the cup you are already using. The now empty cup can then just be filled again and go back into the freezer since it didn't get dirty. Just a suggestion that works in my house.5) the sensors for needing more water and ice bin full do work but are not 100% reliable so just keep an eye on them. Whether they function or not doesn't effect the quality of the ice.6) yes, I run it all day long 3-4 days a week in the summer, sometimes more, no problems in the 2 years we've had it7) the machine is not a freezer so the ice produced does slowly melt. I have not noticed a weird taste to ice that is made from melted ice. I use water from my reverse osmosis system.8) if I'm not using the machine for a period of time (we use a lot less ice in the winter), I drain it (which is easily done but just opening the valve on the side and placing a cookie sheet with a lip to catch the water, don't need it all over the counter), and then wipe it out with a rag and a very very dilute bleach solution. I then just fold up a paper towel and use it to prop the lid open just a crack so it can dry out completely but it won't be open to collect dust. Then its ready to go the next spring.Again, I love this thing. Yes, it would be nice to have water plumbed to it, but filling it really isn't that big of a deal. If you want ice, this is a perfect way to have lots.

Read in Full Before Making a Purchasing Mistake. I received this product on May 5. It was perfect for what we wanted and worked well. Three weeks after we received it, it stopped working and displayed the message to add water when it was already full and would not make ice. Now I purchased the Allstate replacement plan for 3 years when I bought the product so I filed a claim to have it replaced. The claim was denied because it was still under manufacturers warranty (glad I purchased that). I next contacted igloo's maker Curtis International. It has been the worst customer service relationship that I have ever experienced. The first time I contacted them I received an automated message asking me to leave my name, issue, and a call back number since multiple operators were asssting other customers. I did this and waited three days with no return call. This is when I called a second time. This time I spoke to a representative and gave her all of the information and she gave me a case file number. You then need to wait until you receive an email from them to respond with the required information to have your product fixed. After receiving their email I sent them all the information and then needed to wait for further direction from their company on the steps to take to have the unit repaired. After a week of no response, I called again and was told that I did not allow for the 6-10 business days that are required to receive a response. After 12 business days, and no response, I called again and was asked give the same information that I had already given them multiple times. The representative told me to give them another week before I call again. Today, 16 business days from the original email, I received a generic respond detailing the procedures to ship it back with insurance. They also stated that as per their warranty, the customer assumes the shipping cost. I took the unit to my post office and was told that the shipping from Pennsylvania to California would be around $80. The unit cost me $115 when I purchased it. So now I am stuck with a broken ice maker and no real options I guess other than purchasing a new one because it make zero financial sense to send this one back to Curtis International. - Please take my advice and do not purchase this product from this company you will likely be very disappointed.