Emily richards review states that sureflap won't honor the 3 year warranty if the product is purchased through amazon. is this true?

I have 3 cats and have owned 5 of these feeders. They’re great, however 3 of them have broken almost exactly 3 years after buying them. The company has replaced one for me. At nearly $200 a pop now, they’re getting just too costly for me to replace and I’m going to look into alternative feeders for my current broken one, and hope that my other 2 last awhile.

What is the food volume capacity?

I can fit 2 5.5oz cans of wet food into the bowls.

I have a 24 lb cat and a 6 lb dog. Is anyone using this device for their dogs, and if so, how effective is it? Are they scared by the sensor at all?

I bought it for my 5lb chihuahua. She’s not scared of it but it took a few days in the training mode (explained in directions that come with it) for her to understand it. Her ears touched the rim as she ate and Just seemed a bit big for it. She’s a bold dog so I can see a nervous dog being even more uncomfortable/scared. I wound up using it for my cat because my dog didn’t use it much.

Will it work with rechargeable batteries?

Yes. I use eneloop AA batteries with C size sleeves and it works great.

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Sure Petcare -SureFlap - SureFeed - Microchip Pet Feeder - Selective-Automatic Pet Feeder Makes Meal Times Stress-Free, Suitable for Both Wet and Dry Food - MPF001

Product ID: 16097520

Details

Brand
SureFlap
Material
Plastic
Recommended Uses For Product
Multiple Pets
Special Feature
Lightweight
Target Species
Cat

🔒Microchip-secure access

🥫Sealed freshness lock

⚖️Portion control precision

£335.81

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Description

🐾 Feed smarter, not harder—because your pet deserves VIP dining!

FRESHNESS SEALED BOWL - Neoprene lip seal locks in moisture for longer-lasting wet or dry food.
SMART PORTION CONTROL - Prevents overeating to keep pets healthy and trim, saving vet bills.
EFFORTLESS SETUP USE - One-button programming with RFID collar tag included—stress-free feeding.
EXCLUSIVE MICROCHIP ACCESS - Only your pet eats—no more food thieves in multi-pet homes.
VETERINARIAN RECOMMENDED DURABLE - Backed by a 3-year warranty and trusted by pet pros.

The SureFlap Microchip Pet Feeder is a battery-powered, automatic feeder designed for multi-pet households. It uses your pet’s microchip or RFID collar tag to open exclusively for them, preventing food stealing and promoting healthy portion control. The sealed bowl keeps food fresh longer, suitable for wet and dry meals, and the feeder supports up to 32 pet IDs. With easy one-button programming and a 3-year warranty, it’s a vet-recommended solution to stress-free, hygienic feeding.

Specifications

ASIN	B00O0UIPTY
ASIN	B00O0UIPTY
Additional Features	Lightweight
Age Range Description	All Life Stages
Batteries	4 C batteries required.
Best Sellers Rank	#5,320 in Pet Supplies ( See Top 100 in Pet Supplies ) #13 in Dog Automatic Feeders
Brand Name	SureFlap
Breed Recommendation	Small, Medium Breeds
Capacity	400 ml
Color	White
Connectivity Technology	WiFi
Customer Reviews	4.2 4.2 out of 5 stars (13,185)
Date First Available	December 14, 2014
Department	Pets
Dog Breed Size	Medium
EU Spare Part Availability Duration	1 years
Global Trade Identification Number	00812472020086, 05060180391324
Included Components	Placemat
Item Dimensions L x W x H	12.86"L x 7.75"W x 10.24"H
Item Type Name	Feeder
Item Weight	1.49 kg
Item model number	194705
Manufacturer	Sure petcare
Manufacturer	Sure petcare
Manufacturer Part Number	194705
Manufacturer recommended age	1 month and up
Material Type	Plastic
Model Number	194705
Operation Mode	Electronic
Power Source	Battery Powered
Product Care Instructions	Hand Wash Only
Product Dimensions	12.86 x 7.75 x 10.24 inches; 3.28 pounds
Recommended Uses For Product	Multiple Pets
Style	Standard Version
Target Species	Cat
UPC	812472020086
Unit Count	1 Count
Warranty Description	No Warranty

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£335.81

Duties & taxes included

In stock

Sold byAmazon JerseyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Jersey.

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