🛋️ Cozy Comfort Meets Chic Design!
The Serta Palisades 73" Track Arm Sofa combines modern design with practical functionality, making it the perfect addition to small living spaces. With durable bonded leather, soft pillow back cushions, and pocket coil seat cushions, this sofa offers both style and comfort. Easy to assemble and designed for longevity, it's the ideal choice for millennials seeking a chic yet functional seating solution.
E**S
Good for now
It's an okay sofa for now, if I get a solid year out of it I'll be happy. I needed something that could fit through my doorway and wasn't too expensive until I can move to another place and get a sofa of better quality. It went together easy, that's a plus. The blue is a lot darker than the picture, more of a midnight navy kinda color. It's not soft to sit on and the material isn't soft either. It's also very shallow, you won't kick back and relax on this thing. I don't think it would hold up too well for a family with young children. It makes popping and squeaking noises that cause me concern when I push myself up by using the arms or push myself back into the cushion. The size is good for my living room, but a larger couch would definitely look better. I think the ideal use would be a den or a small sunroom. I noticed in a lot of the pictures one of the cushions isn't as thick as the other and that is the case. One comes compressed and doesn't fully expand and the other comes full size and ready to go. The darker color hides this a bit...a bit. Not really disappointed in the purchase but definitely not thrilled. It's what I expected.
A**E
A good couch but with a few downsides
I really wish I could give this couch 5 stars, but after a few months of use, it has had some downsides.First, the positive aspects:It got here fast and was easy to put together. My husband and I had it up and in place in less than an hour. We read some previous reviews and had the covers ready for the cushions before they expanded all the way. I can see it causing you issues if you let the cushions "inflate" all the way before putting them in the covers.This couch is also relatively shallow, but that's what we wanted in or house and looked for while shopping. My husband is 5'7" and I'm 5'4", and we've actually had a really hard time finding a couch that fits our smaller frames. This couch, however, is perfect for us.We both also have lower back problems, and this couch has actually helped us a lot. There's not enough room to lean back in it too far, so it forces us both to have better posture. We've both experienced fewer back problems since purchasing this couch.If you are taller or want a couch you can really lounge on, this might not be the couch for you. It is relatively small, especially compared to the giant couches you find in furniture stores.Now the negatives:The back of the couch looks terrible. The Velcro doesn't go down all the way on the sides, so the fabric isn't secure all the way down. If this part of our couch showed, I would tack it down or put more Velcro on the back, but ours is against a wall. It is, however, a pretty cheap couch, so I had anticipated a few lower quality aspects.It also had a very strong smell when it arrived. We opened the windows, and this smell went away in less than 24 hours. It just smells like a cheap, new pair of shoes. I would not put it together in a room with no ventilation. It would have been an awful 24 hours if we did not have a window in the living room.After a few months of pretty heavy use, the bottom cushions are still really springy and the couch is not "dipping" anywhere in the seat area. However, the cushions you lean back against are a different story. They have gotten slouchier over the months, and we are constantly picking them up and trying to beat them back into shape.However, I do have to say that the couch we had before this was a $900 couch, and it had the same problem after a few months, so I'm not sure this is an easily avoidable problem with any couch.Last but not least, the biggest negative is that there seems to be a gap in the middle of one of our arm rests. The fabric is there, but there is no frame in one spot that is about 2x2 inches. This is only on one side, so I think this might just be a flaw in the couch we received. It does seem, however, that some other reviewers have had similar quality issues with this couch (screw holes in pieces not lining up during assembly, funky leg pieces, etc.) which leads me to believe that the construction of the couch itself is pretty cheap. This one issue isn't a huge deal, and the couch itself is still comfortable, but in the end I did give this couch 4 stars because this is a flaw (and one that my husband gripes about constantly).In the end, I think this is a pretty good couch for the price. No, it's not a perfect couch, and you should probably expect a small defect or two if you order it, but it is pretty comfortable and sturdy for the price. We have had lots of people over since we got it who are so surprised at how cheap it was and that it came in a box from Amazon, so I take that as an indicator that this is a pretty good deal. The fabric is nice and so is the shape. If you think it will work for your purposes, I think it is worth taking the plunge.
F**T
Lovely fabric
This sofa did not disappoint. The fabric is soft and the color of espresso. I assembled it alone without any problems. Most difficult part is distributing the stuffing. I've left it for a few days to make sure everything had time to "poof" to max size, and now it's time to improve distribution. Not a big deal, no regrets here. Also, it arrived by UPS with a damaged box. Driver made note of it just in case and pushed it over the threshold so I wouldn't have to lift it. Kudos to the delivery service as well as Serta. Good purchase. Thanks!
J**E
Loveseat is great, except the cushions are too much.
The frame seems sturdy. There are middle legs, so I don't think we'll have to worry about it collapsing like I saw in another review. The size is great, the problem we have is the cushions, which I'm just going to replace using the same covers. Giving it 4 stars because, for us, the frame and cushion covers are really nice and replacing the cushions themselves isn't a huge deal.The bottom cushions are designed like a mattress, springs covered in foam. I don't mind it myself, but my husband doesn't like it and it's primarily for him, so we're going to figure out what works best there. If it were just me, I'd be fine with the bottom cushions at least until the foam wore down and I could feel the springs (which happened with past chairs).The back cushions are just overstuffed. I feel like it's trying to push me off the couch, no give to them at all. I've measured the cases and ordered foam cut to actually fit them instead of just overstuffed polyfill.Pros: All the cushions are removeable, and the cases come off for easy cleaning. Managed to spill ketchup on it already and it wiped right off!Cons: All the cushions are just too big, barely fit in their cases and make us feel like we're being pushed off the couch rather than sinking in to enjoy. Personal taste there. When trying to adjust using temporary cushions (aka smaller, so the frame is exposed partially), my husband leaned on the frame itself and got poked by the edge of a screw or something sharp. Not enough to cut himself, though.Will update if the frame turns out to be shody, but so far it's really nice!
K**6
Muy cómodo sofá
Me encanta que es muy cómodo, es práctico y ligero. Se arma fácilmente también, una muy buena compra.
S**E
Easy peasy
Easy to set up. Came less than 2 days after ordering. Great quality for the money paid. Has stood up to the wear and tear of a large year old dog.
M**Y
I needed a couch that would be easy to move into my 22nd floor apartment without help
I needed a couch that would be easy to move into my 22nd floor apartment without help, since I live alone. This fit the bill. The dimensions aren't super comfortable (I wish it was a little bit deeper and that the back cushions were a little firmer, among other things, but it's comfortable enough to sit on. Not sure if I'd recommend sleeping on it, although I have once or twice. The included pillows are pretty ugly, but I just donated them and used ones I already had.
D**.
Cool packaging, but uncomfortable
It's pretty awesome how they managed to fit an entire sofa into a fairly small box - probably the same box dimensions as a medium sized desktop printer. However, once you get past that novelty, you find that this sofa is tough to sit on if you're average height or taller (I'm 5'9"). You always feel like you're leaning forward and being pushed off it. I found one way to remedy this by removing the rear legs so it tilts back. Even then, the back rest is pretty short, straining your back. I don't want to have to modify my brand new sofa to make it comfortable.I would only recommend this if you truly can't get any other furniture into your apartment, or if you're fairly small.
S**S
Very Poor Product
This loveseat is of the lowest quality. The cushions are very saggy and do not keep their shape. Even when no one is sitting on it, the cushions are badly misshapen which makes the piece look very cheap. When assembling, I ran into trouble so called the customer service number provided only to receive a recorded message saying the number was not available for my area. I also wanted to notify them that I did not receive the two toss cushions as pictured in the product description. I did receive a response when I found an email address on the company website which gave me another phone number to call and noted that by the way, they no longer include toss cushions with this product. The issue with the assembly has not been rectified as I did not call the second number they provided. Just too tired and fed up. Totally disappointed.
Trustpilot
3 weeks ago
2 weeks ago