M**.
AC adapter had six-month lifespan in my case, but great customer service led to fast replacement
My Xbox One is used almost daily, and as intended, it is always on 24-hours a day. The fan on my original Xbox One AC adapter became noisy. When I set up my Xbox One originally, I did not realize the AC adapter had a cooling fan inside it. I placed the AC adapter on carpet, which may have blocked part of the vents and contributed to the fan failure.I replaced the original AC adapter with this version on 2/17/2016. This time I placed the AC adapter on a solid surface, to make sure it had sufficient ventilation. This AC adapter worked great as a replacement... until it didn't. On 8/19/2016--just over six months after I purchased it--it quit working.The first sign the AC adapter was failing was when my Xbox One began to spontaneously hard shutdown while I was playing a game. When I restarted my Xbox One and relaunched the game, my system would again hard shutdown. I initially thought the game itself was crashing my Xbox One or that there could be an issue with my external hard drive. I made several configuration changes, first deleting and reinstalling the game and then reinstalling the game on the internal hard drive. Regardless of the setup, when I began playing the game, my Xbox One would hard shutdown.After this occurred perhaps six times, when I attempted to turn my Xbox One back on, it would now stay on for only about two seconds before turning itself back off. It had been only about 24 hours from when my Xbox One first hard shutdown, and now my Xbox One would not stay on at all.I began to suspect the issue was the AC adapter. To confirm, I took my Xbox One and AC adapter to a friend's house, where he also has an Xbox One. Using my AC adapter, his Xbox One also turned off after only two seconds, and my Xbox One functioned normally when using his working AC adapter.Even at about one-third the cost of the Microsoft-branded power supply, this is not a good deal if six months is the useful life of this product.UPDATE: 8/19/2016Within 30 minutes of posting the above review about my negative experience along with a one-star rating, the seller contacted me and offered to send a new replacement AC adapter. When I receive the new AC adapter, I will provide additional feedback and update the star rating.UPDATE: 8/23/2016The new AC adapter arrived as promised. It is now hooked up and working. I have updated the star rating to five stars based on the speedy customer service to get my system working again. I will continue to monitor the performance of this AC adapter, and I will update this post again if I experience issues.UPDATE: 9/12/2017The replacement AC adapter began failing today. It is behaving in a similar manner to the original failure. The Xbox One will stay on when watching television, but when I attempt to play a game, the Xbox One immediately powers off.I have reduced my rating to three stars. I understand that electronics have a limited lifespan, but while I feel a little better about this product with the replacement adapter lasting for just over a year, this time span still feels too short for running an Xbox One designed to last for many years.
R**.
Works but not quiet at all. Very loud.
I got this power supply as a replacement for mine due to a lightning strike at my home. It says "quiet" but it's quite the opposite. It's very loud. So loud that I just leave it unplugged until I need it.**UPDATE 08/19/16**I was contacted by the company and they offered to send a replacement right away or offer a refund. I opted to get another one. The new one came and I plugged it in and its just as loud as the first one. It still works great though but I'm just going to accept that its loud. Their customer service is very good and even though its not as quiet as they say, I would still recommend buying a product from them.
B**N
Works great for the price!
In my situation, I wanted to be able to easily transport my Xbox One between rooms without having to lug along the bulky power supply that accompanies it. After searching around on the Internet, most official power supplies were quite expensive. For $25.00, I thought I would give this a try, especially considering it was only going to be used occasionally.There's not too much to say about it honestly...it works and hasn't fried my Xbox. I had read some reviews that mentioned it's louder than the original power supply. That is true...there is a fan that kicks in when the unit is connected to the Xbox One and it's powered on (or in sleep mode). For me, since I only use this power supply for one sitting at a time, it doesn't matter, but for others who are going to use it as their primary power supply, it's definitely worth noting. If 's going to be in a cabinet or behind some things you might not hear it, but it is noticeable.
C**U
Well worth the price for replacement
So far, so good on this replacement power brick because Xbox's OEM one went out of commission albeit it was a few years old (right when the One came out). Either way this one is a bit louder due to its fan but that is a minor complaint. You won't even hear it, if its in a cabinet or something like that. It also looks identical minus the Xbox symbol.I did have it shut on/off once on me while playing Battlefield 1, but I am not sure if that was due to a loose plug or the power supply itself. Works great for me anyhow. For the price point and the absolute necessity of this if your previous one breaks, I recommend this item. I'll post back if I have any serious issues.
B**N
Fixes Dead XBOX ONE BRICK, LOUDER THAN OEM.
Most importantly, this fixes your dead brick with the orange light. I had tried many times unsuccessfully to use that quick fix found on YouTube. While that worked in the short term, my brick eventually went solid orange and would not return. I ordered this and received it THE SAME DAY. That was fantastic. Super fast shipping. This fits the original XBOX ONE. Connection was quick and easy. It was as simple as it was to disconnect the OEM model. Package includes the brick, power cable and cable connecting to the XBOX ONE. Connected and powered up my XBOX ONE on the first try. I've turn it on and off several times without issue.One note, this model IS BY NO MEANS QUIET. It is louder than the original. Noise is about equivalent to a small computer fan. I definitely can hear it and it can be a little annoying at first, but eventually you forget about it.4/5 stars. it performs as advertised but is definitely NOT QUIET. Hopefully, I won't have to buy it again, but so far so good.
R**.
Doesn't power the Xbox One
I took a look at the seemingly mixed reviews. The guy from the homemade video was my decision-maker, but sadly, I ended up with a dud. It was trying to power my system, but as soon as I got the startup noise from my Xbox One, it lost all power and the brick returned to "standby mode". Just a quick flash of power. Tried a dedicated outlet with just the system alone. Same result. Bought this for use while waiting for my Microsoft official power supply to arrive, but still am unable to play. DO NOT PURCHASE!
Trustpilot
5 days ago
4 days ago