YealinkWH62 Wireless DECT Headset with Microphone Teams Certified for PC Computer Laptop Mac Office Telephone IP VoIP Phones SIP Phone

I have been using this headset for about 2 months now and have been very pleased with the call quality, battery life, and range that this headset has. That being said the Microsoft Teams integration is useless. The dedicated button does not do anything of use. I was hoping to be able to select this button and it bring up in teams my contact list or be able to answer a call I am getting in Teams by selecting this button, but it does nothing when clicked except make an audible tone and the buttons flashes momentarily. It doesn't even make windows prioritize Teams, if it is in the background it will stay in the background without reacting whatsoever. This is very disappointing considering this was one of the bigger selling points, I wanted to be able to recommend this headset internally to other employees because of how Teams based we are, but I am not comfortable doing so unless they improve on the teams functionalityUpdated: The customer support reached out and was very helpful in troubleshooting my issue to help improve my experience with there product. They did a great job of explaining everything to me and the intended use of those features. Overall it is a good headset and the function of the button is not going to make or break my day so I will move on without its use. I do understand and as this is not a feature that I cant live without it does not really bother me that much, everything else works as intended and it does a great job of functioning properly throughout my day. It has good quality as well, as I am a tech support technician that is constantly assisting agents with there headset and VoIP issues it is important that my headset sounds good so that the agents I am assisting feel confident that I can help them. I really appreciate the good customer service and your efforts in working with me to resolve my issue. It says a lot about your company in very good ways.Very very good customer service!6 month update!After having this headset for 6 months and it worked flawlessly, besides the before mentioned teams issue, it has just stopped working correctly. I am constantly on calls being in the IT Tech Support dept. and this headset for some reason will not hold a steady connection anymore. It sounds extremely choppy and broken up to the point where it is no longer usable. It was working fine and then after lunch one day I came back to take a call and the quality was so bad I had to switch to a different headset. Other headsets have no issue doing the exact same thing. I can disconnect and reconnect the headset and it will sound fine for about 30 seconds, but after that it goes to sh*t and sounds awful. I spent multiple days troubleshooting the issue and trying get it to work as it was my preferred headset to use but to no avail. DO NOT BUY for long term daily use.A recent firmware update seems to have fixed this issue.

I was pleasantly surprised by the quality of the Yealink WH65. It has very good audio quality and is comfortable to wear for short periods of time (about an hour) before the pressure on the ears feels a little uncomfortable. They are well built, feel solid, a little heavier than the Jabra Engage 65, but with the cushion on the top headband still comfortable overall. The charging stand looks really cool, and it's easy to place the Yealink in its charger.We have been using the Jabra Engage 65 which is wonderful (Very high quality, very lightweight, long battery life, extremely comfortable); however, it is $50 to $100 more expensive than the Yealink, and lately very hard to find.If you can afford and/or find the Jabra Engage 65, it is a better overall headset and can be worn over 4 hours straight comfortably, but may be hard to justify the additional price over the Yealink.If you need a solid headset for medium use, I highly recommend the Yealink WH65; however, if you need a wireless headset for heavy use (like in a contact center) I would recommend spending a bit more on the Jabra Engage 65 or something that's a bit lighter weight and more comfortable for wearing long term.Overall I'm very happy with the Yealink WH65 and will purchase more for my medium use users; however, I will continue to provide the Jabra Engage 65 to my heavy use contact center users.NOTE: This is NOT a headphone for listening to music, although you can listen to music the speakers are designed for clear voice audio quality for softphones, TEAMS, Zoom, etc. playing back music is average and a bit disappointing but the audio quality for voice and video conferencing is very good.

The Yealink WH62 Wireless Headset with Microphone is a versatile and reliable communication tool designed for seamless integration with PC, computer, laptop, and popular conferencing platforms like Zoom and Teams. With its wireless functionality, comfortable design, and clear audio performance, the WH62 headset offers a convenient hands-free experience for professionals seeking reliable communication in various work environments.One of the standout features of the WH62 headset is its wireless capability. The headset connects effortlessly to compatible devices via Bluetooth, providing freedom of movement and eliminating the hassle of tangled wires. This wireless convenience allows users to attend meetings, make calls, or collaborate on tasks without being tied to their desk, making it an excellent choice for individuals who value flexibility and mobility in their work.The ergonomic design of the WH62 headset contributes to a comfortable and enjoyable user experience. The adjustable headband and cushioned ear pads provide a secure and snug fit, allowing for extended wear without discomfort. The lightweight construction further enhances the overall comfort, making it suitable for long work sessions or conference calls. The headset is also foldable, making it easy to store and carry when on the go.In terms of audio performance, the WH62 delivers clear and crisp sound quality. The built-in microphone captures voices with clarity, ensuring that your communication is heard accurately during calls or virtual meetings. The headset's advanced noise-canceling technology effectively reduces background noise, enhancing the overall audio experience and ensuring that conversations remain clear and focused.Another noteworthy feature of the WH62 headset is its compatibility with popular conferencing platforms such as Zoom and Teams. The headset seamlessly integrates with these platforms, allowing for effortless communication and collaboration. With dedicated controls on the headset, users can easily adjust volume, mute the microphone, or answer and end calls, adding convenience and efficiency to their workflow.While the WH62 headset offers impressive features and performance, there are a few areas that could be improved. Some users have noted that the battery life could be longer, especially for those who rely on extended usage throughout the day. Additionally, the range of the Bluetooth connection could be more extensive to provide a greater range of mobility without compromising the audio quality.In conclusion, the Yealink WH62 Wireless Headset with Microphone is a versatile and reliable communication companion for professionals seeking a hands-free experience in their work environments. With its wireless functionality, comfortable design, and clear audio performance, the WH62 enhances communication and collaboration while providing the convenience of wireless mobility. Although improvements in battery life and Bluetooth range could be beneficial, the overall performance and compatibility make the WH62 a commendable choice for professionals relying on platforms like Zoom and Teams for their daily communication needs.

Secrétaire médicale… utilisation facile

Top Headsets, Mitarbeiter sind sehr zufrieden.

Clear sounds both ends and gives good signal from a distance

Mes réceptionnistes l'adorent et le casque fonctionne super bien!

Sehr gutes Headset! mit guter Sprachqualität. Funktioniert vom PC aus und vom Telefon aus.Betriebsanleitung ist etwas sehr mager. Besonders, wenn jemand kein IT Spezialist ist.