De'Longhi TrueBrew Drip Coffee Maker, Built in Grinder, Single Serve, 8 oz to 24 oz, Hot or Iced Coffee, Stainless, CAM51025MB

I own 4 other different coffee machines with this De'Longhi TrueBrew Coffee Maker being my newest 5th machine. Three machines use different pods. The fourth is a fancy espresso machine. I love exploring different brewing methods. I picked this De'longhi TrueBrew because it is a machine that is capable of handling coffee beans AND pre-ground coffee in addition to various brewing options.I am the only one who drinks coffee daily and did not want to brew an entire carafe with a traditional machine. For my other machines, I went with pods because it was simpler but they are not good for the environment. They were also more expensive. I also didn't want to deal with filters and cleanups with traditional drip brews. With the De'Longhi TrueBrew, I can buy coffee beans or use ground coffee without having to worry about price and the environment.Right out of the box, I noticed that this is a big machine and I couldn't wait to try its capabilities. There are not many parts to assemble, which was a great sign! The water reservoir easily snaps to the main machine. The grinder section is well sealed with a rubber-gasket cover that keeps the beans fresh and away from oxygen. The inner bean container is not removable so you will have to finish one type of bean before you can put in a different type.The main coffee drip section has a removable plate and a catch basin. The body of the machine can be pulled out to reveal two containers. One to catch the used ground coffee and another to catch the extra water. These can all be separated and cleaned. The infuser can also be pulled out for cleaning. It contains a stainless steel mesh instead of the traditional paper filter.What are the brewing options? The machine is very simple to operate. I have been exploring the different brewing options and found them to be significantly different. The strengths of the coffee increases as I tried light, gold, and bold settings, with bold being the darkest in color. I love the large spectrum of brewing sizes from 3oz to 24oz. Sometimes, I only want a quick kick in the morning and would either choose the 3oz or 8oz cup. If I'm heading to the office, I would pick the 20oz for my thermal.How doe the coffee taste? It's very smooth with medium roast. If you use different beans and want to adjust the temperature, you can go into the setting and set the relative temperatures from a range of 1 to 3. The manual doesn't specify the actual temperature so some experimentation is needed. I am very happy with the default setting and enjoy the ease of making coffee.Cleanup: Like with any other appliance, some cleanup is expected. After every few cups, I would clean the overflow and the catch containers inside the machine. I like to also clean the infuser because grounds tend to settle and dry on the mesh. It's relative easy and doesn't require any special effort.Sound: This machine makes some clicks and clacks when starting up, brewing, and after brewing. Don't worry, that is part of the normal operation!This is the perfect single cup machine that I have found so far. It has a built-in grinder, brews a single cup, minimizes waste, and has various brewing options. The coffee tastes delicious and all can be made by pushing two buttons. Instant fresh coffee every time!

Love the idea of the true brew coffee maker. Promises a lot. Make by the cup, iced or hot, adjustable ounces of coffee, varying temperatures, varying coffee strengths and customer service promises. You can’t use flavored or dark roast as the oils will damage grinder and void warranty. This needs to be clearer in description. I have used medium bodied coffee (same I use for my $24 French press) but unless I brew 3oz coffee and make several to fill my cup, the coffee is quite weak. I have the strength setting to Gold. Reached out to try and troubleshoot via email with very specific detail on model I have and issue. They responded several days later asking for model number and detail in order to assist. The info they gave to find info wasn’t accurate (details and model behind water reservoir). I emailed right back and have sent two additional follow up emails without any reply. I tried calling and was placed on a very long hold only to be disconnected. The design of the coffee maker is great. Promising function but doesn’t deliver and I should have listened more close to all the negative feedback about customer support. I expected more for a $500 machine. I would expect to get a solid cup of a good strength coffee but it doesn’t perform. I had been debating on the full function espresso machine with milk frothed and grinder until this model came out. The $1600 for that model is significant and with their lack of customer support I am quite uneasy investing in this more expensive product. Beware, read the low ratings and do your research before purchasing. I thought that all the negative feedback on their customer care was fabricated but it definitely know first hand it is accurate. UPDATE: problem again after 6 months. Strength of coffee is extremely weak and it doesn’t brew hot coffee. It’s been two weeks since I was promised a return label and box for repair. Still nothing after the promise of 3-5 days. Have had to call numerous times to get label and box and it took over 40 minutes and still no resolution. I love the concept of the all in one and if it worked, it would be perfect. I can deal with the slight mess of the water reservoir used to clean after each cup. I know others mention it as well. I just want a solid cup of coffee that is hot.