What does "em" mean in item model number? i've seen "am" as well as "ee", what is the difference?

Those endings are region codes, they do not affect the headset itself.

Does it have HyperX warranty? 2 years of replacement warranty?

The Cloud Alpha is generally covered by our 2-year warranty.

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HyperXHyperX Cloud Alpha – Gaming Headset with In-line volume control

HyperXHyperX Cloud Alpha – Gaming Headset with In-line volume control

Product ID: 56206230

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Details

Brand
HyperX
Colour
Black-Red
Ear placement
Over Ear
Form factor
On Ear
Impedance
65 Ohm
Noise control
Active Noise

🎧Dual Chamber Drivers for crisp, distortion-free sound

🔊98dB sound pressure level for immersive audio

🛡️Durable aluminium frame with expanded headband

Description

🎮 Elevate your game with sound that commands attention!

CRYSTAL CLEAR AUDIO PRECISION - HyperX Dual Chamber Drivers deliver unmatched sound clarity and reduced distortion for competitive edge.
ALL DAY COMFORT ALL NIGHT GAMING - Signature memory foam and faux leather cushions keep you focused without fatigue.
BUILT TO LAST DESIGNED TO IMPRESS - Robust aluminium frame ensures durability while maintaining lightweight comfort.
SEAMLESS CONTROL AT YOUR FINGERTIPS - Detachable braided cable with in-line volume control lets you adjust audio without breaking flow.
UNIVERSAL COMPATIBILITY INSTANT PLUG PLAY - Works flawlessly across PC, PS4, PS5, Xbox One, Xbox Series X|S, and more—game without limits.

The HyperX Cloud Alpha gaming headset features innovative Dual Chamber Drivers for superior sound clarity and less distortion, combined with a durable aluminium frame and signature HyperX comfort. Its detachable braided cable with in-line volume control and noise-cancelling mic provide versatile, professional-grade audio across multiple gaming platforms, making it the ultimate choice for serious gamers seeking immersive, long-lasting performance.

Specifications

Connectivity technology	Wired
Wireless communication technology	Bluetooth
Included components	Gaming Headset, Detachable Headset Cable, Detachable Mic, PC Extension Cable, Quick Start Guide
Age range (description)	Adult
Material	Aluminium, Faux Leather, Memory foam
Specific uses for product	Gaming
Recommended uses for product	Gaming
Compatible devices	Desktops, Gaming Consoles, Laptops
Control type	Volume Control
Cable feature	Detachable
Item weight	336 Grams
Frequency range	20Hz - 20,000Hz
Package type	Standard Packaging
Unit count	1.0 Count
Style	Gaming
Control method	Touch
Number of items	1
Product Dimensions	19.5 x 15 x 9.7 cm; 336 g
Batteries	Lithium Polymer batteries required.
Item model number	4P5L1AM#ABB
Manufacturer	HyperX
Form Factor	Over Ear
Hardware Platform	Gaming Console, PC
Are Batteries Included	No
Lithium Battery Packaging	Batteries contained in equipment
Lithium Battery Weight	10 g
Item Weight	336 g
Guaranteed software updates until	unknown

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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