THINKCAR Bidirectional Scan Tool, THINKSCAN 689BT All System Automotive Diagnostic Tool, Bi Directional OBD2 Scanner with ECU Coding, 34 Services, FCA Autoauth, CANFD and DoIP, Wireless Update

This was fairly expensive, but worth every dollar! Touch screen and bluetooth, no need for wires or being in vehicle to use. The scanner is a great quality, very easy to use and understand. Extremely functional and can read and control many many different systems in the vehicles. Overall very happy with this purchase, even with the cost. Will always come in handy

Nice tool, I like the life time of updates. I have used to Actuation function seems to work fine good data pits I have allready use to to diagnose several issues with vehicles

The two features that lead me to buying this unis are: 1st it is cordless and I like the fact I can have access to the data while under the hood. The second reason is its capability. I needed a scan tool that can read and troubleshoot Supplementary Restraint System (SRS codes). This unit did that for me. I also like the fact I can access the internet too.

It's not a dealership grade laptop, however it is a very quality product especially for its price and free lifetime updates. As soon as mine arrived i put it straight to work. Easy to use and understand offers most all features to diagnose whatever issues you may encounter. No complaints highly recommend 👍

Bought this because my altel would read the vin number. This thing does everything and lifetime free updates are a big plus.

This scanner arrived in a condition that completely undermines trust: it was already registered to another account. That alone would merit a refund, but it turns out the registration issue was just the first of many failures. Advertised as a professional-level bidirectional scan tool with wireless updates and advanced features like ECU coding, CANFD, DoIP, and AutoAuth for FCA vehicles, the THINKSCAN 689BT couldn't even get the basics right.Out of the box, I expected auto-search to scan and identify the vehicle system with minimal input. What I got instead was an error-prone guessing game that forced me to manually enter basic vehicle information- something even cheap generic OBDII tools do automatically and correctly. I spent more time navigating failed connections and incomplete module detection than diagnosing anything useful. It felt like this tool had the guts of a budget scanner buried under a flashy touchscreen and inflated claims.The user interface feels clunky and outdated. Menus are inconsistent, scanning speed is painfully slow, and the bidirectional functions are hit-or-miss at best. Many of the functions I tried either failed to execute or required multiple retries just to connect. It promises full system diagnostics, but several ECUs couldn’t even be accessed on vehicles where I know communication is possible. I tested it on a late model FCA vehicle and a mid-range GM model, both of which required multiple retries just to consistently pull the same DTCs I can pull from my 2 other scanners. We are not even talking advanced advanced diagnostic scans. Just basic codes.Wireless updates? The process froze during the initial update and device restarted. I eventually got it updated, but the first experience was anything but confidence-inspiring.When I dug deeper into reviews across seller platforms, I found a disturbing pattern: many buyers also received pre-registered devices. Others mentioned having to contact the company to clear account lockouts. That means THINKCAR is either repackaging returns as new or has an inventory control problem that allows used units to be sold again. Either way, that's unacceptable.The worst part is that none of this is priced like a budget tool. This unit sits in the mid-to-upper tier range and for that, it has to deliver. It didn't. The combination of misleading sales practices, half-baked firmware, and a basic failure to deliver even entry-level performance is a deal-breaker.Support is a condescending joke. They ignore all questions that require any knowledge of how to use the product and pick and choose anything else based on whatever sounds the most condescending. I absolutely abhor this product and their support.Pros:Device physically appears sturdyOn paper, feature list seems impressiveCons:Device arrived already registered to another userAuto vehicle scan failed many subsystem and package detectionsInterface is confusing and poorly optimizedBidirectional functions often fail to connect or perform their expected functionBasic DTC reading is unreliable across common vehiclesWireless update can fail providing 0 user feedback just a reboot and retryCustomer support response times are atrociousMarketing claims do not reflect real-world performanceOther buyers have reported the same registration issueHot Take:What THINKCAR delivered here is a bloated tool that pretends to be high-end while failing at even the basics. Getting a used device labeled as new is already grounds for distrust, but when you add in failed scans, broken auto-detection, and buggy software, and the absolute worst customer support, the THINKSCAN 689BT becomes an overpriced paperweight. The best thing this scanner did was convince me to return it and never look back.

I absolutely love this thing. It has saved me THOUSANDS of dollars.I went to a car dealership to look at a car that I was very interested in. I asked the sales guy if the car had any issues. He said no. I asked if he had any check engine codes, he said no.I then drove to see the car, and did a full diagnostics report on it. It told me that the car had 2 start-ups since the last engine code clearing. I didn't tell him that. I proceeded to test drive it, and the check engine code came on. I asked him if he's ever seen it come on before, and he SWORE that it has never came on before.I told him I saw that he cleared the code, and I was not happy with his dishonesty. I obviously walked away and gave them a very negative review (and they contacted me asking me to remove it, etc.).However, this thing does so much more. It clones keys, it reprograms almost everything in your car, such as windows, helps you bleed brakes, and does many more things (many things I don't even know how to use). It also allows you to look up your diagnosis, do real-time charts and analysis and many premium stuff (without a subscription).In my opinion, this is a MUST HAVE for any "home mechanic".

Phenomenal device !!! Rarely am I as impressed with anything as I am with this. Allowed me to retract the rear calipers on my wife's 2020 Subaru Outback to replace rear discs and pads. Who even knew that you needed a bi-directional scanner to do rear brakes? Not me. I've barely even scratched the surface on what this can do - one super cool feature I've already found is that you can get the tire pressures from a data stream measured to 2 decimal places - allowing you to precisely air up tires and simultaneously answer the age old question - how accurate is this tire gauge (yes I know assumes accuracy of TPMS but I trust this more than then my 5 gauges). Fantastic buy and I love that the wireless OBD dongle is magnetized to attach to the scanner. Customer service is also very helpful.