We provide a 12-month after-sales service from the date of purchase.

Should you have any inquiries regarding the use of our nugget ice maker, our team is always available to assist you with any needs you may have.

Instruction #1 Our ice maker does not have a cold-keeping function.

Please note that our ice maker does not have a cold-keeping function. Please use the ice as soon as possible after making it or put it in the refrigerator to freeze before start to melt.

Instruction #2 How to solve the problem of the ice machine stopping making ice when the ice basket is not full ?

If the ice maker stop to make ice when the ice is not full, maybe there are something blocking the inner wall. Remove the obstruction inside or clean the inner wall of the ice basket.

How do I clean the ice maker?

The ice maker machine has an automatic cleaning function. Remove the ice basket and add water or a water/vinegar mixture in a ratio of 5:1 to the “MAX” water level. Then Press and hold the ICE/CLEAN button for 3 seconds to start self-cleaning.

Does the nugget ice maker make ice quickly?

This pebble ice maker delivers fresh nugget ice in just 10 minutes with a daily output of up to 33 lbs. Please Note: Due to temperature variations and other factors, ice quality should become stable after the first 1-3 cycles.

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Description

❄️ Nugget Ice, Next-Level Chill: Refreshment That’s Always On Point

CHILL 150 DRINKS DAILY - High-output nugget ice production keeps your gatherings cool and buzzing.
COMPACT STYLISH DESIGN - Fits elegantly on any countertop—your new kitchen conversation starter.
EFFORTLESS SELF CLEANING - Maintain fresh, pure ice with a simple, hygienic cleaning cycle.
QUIET ONE BUTTON CONTROL - Sleek, silent operation fits seamlessly into your modern lifestyle.
SOFT CHEWABLE PEBBLE ICE - Experience the perfect chew and refreshment that elevates every sip.

The HOMEZAY Pebble Ice Maker delivers up to 33 lbs of soft, chewable nugget ice daily in just 10 minutes. Compact and stylish, it features a 1.1L water tank, 1L ice basket, quiet one-button operation, and a convenient self-cleaning function—perfect for home, office, or on-the-go lifestyles.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.