Epson Workforce Pro WF-7820 Wireless All-in-One Wide-Format Printer with Auto 2-Sided Print 13" x 19", Copy, Scan & Fax, 50-Page ADF, 250-sheet Paper Capacity, Works with Alexa, Large Black

First, kudos to the Amazon supplier on this item, delivery was over a week sooner than expected which was fantastic. This printer is a replacement for an older model large format printer I had, WF 7510, prints same size 13 X 19", but much faster. The black and white document speed is laser like, color not much slower. The interface and touch screen is much improved, setup was a no-brainer. To conserve desk space I always push in the paper tray, on my old unit, you had to remember to pull it out, this one automatically extends. Paper handling form top and back is also improved. I don't print that much, so the cost for the same unit in an eco tank version could not be justified.

Lets start with the good. I needed an 11x17 scanner, that scans both sides, and has a decent size automatic feeder. I bought it, ran 3000 pages through the scanner. It jammed 3 times. All seemed to be false jams,, I could hit reset and the software recovered. This took around 2-3 hours. At one point I got side tracked reading one of the manuals, If you wait too long(or use a lot of memory opening PDFs), the scanning App will fail to save the scans, it will say something about being out of memory on the windows 11 epson smart scan app. This means that it is best to divide the scanning up into sections/chapters. Just use a PDF merger software afterward. I would not Scan in 3000 pages using the + scan more feature. You get an hour in and the software can crash.This is all good, because I bought a Cheap HP printer, and it literally did not have the software capability to scan a stack of papers, flip it over and scan the other side. It literally wanted me to scan 10 pages, scan another 10 pages, and then have me manually drag and drop the second half of scans into the proper orientation... manually... I got around 100 pages in before I decided to buy this printer. As far as a proper automatic feeder, and the software required to drop pages into a feeder, scan, and save without hours of manual BS.... Even with the above issues I had, The workforce was a good buy.Now for the bad. Do you see all the reviews complaining about Ink and it only runs 20 pages lol. So I set this printer up today, I run through the setup, and everything is fine. I go and hit the firmware update button, The firmware update, threw an error on the printer. The error explains that the ink cartridges are the original ones with the machine, that they are for limited testing only, and you have to buy ink. The firmware update also greyed out the previously working ink levels on the display after the update.This means on a 300 dollar purchase, it comes shipped with an error that you are out of ink. I'm pretty sure this is the response to the poor reviews on the device. Their fix, was to add a firmware update, to tell you, you need to spend 60 dollars on vendor locked ink. This makes the True cost of the printer 360 dollars. I've been purchasing printers since the 90s. Ink comes with it, these are not "batteries not included" devices. Quit your BS please.Now On the second note, You should NEVER EVER EVER update the firmware on this device unless windows 12 comes out or something, and the driver will make it work with a new PC or something. You are ALLOWING them to vendor lock the ink cartridges by updating this printer. The Ink cartridge competition will figure out how to bypass the vendor lock. When you type in the Ink name, vendors will say "new updated cartridges guaranteed to work yada yada" Then Epson will figure them out, and update your firmware to lock the machine YOU OWN, with an update that costs you money.Lastly, If you got this far. People are complaining in the comments that "the ink is expensive but I have to run my business" For the love of god, if you are using black and white prints, you should be buying a laser printer and toner cartridges! Inkjets are mainly for color prints. If you are printing stuff in monochrome, 30 bucks prints 1200 pages on a laser printer's toner cartridge.I never planned on using the printer on this device, its a backup for my laser printer, and I needed a good scanner. I'm really irritated this thing comes shipped with a giant orange fault light, that I can't clear, and a nag screen telling me to buy ink. Don't be cheap. I didn't buy cheap. I got cheap. Send the stupid printer with ink.

I had a WF 4530 that I bought over 10 years ago - that printer was a tank and the ability to scan was HUGE. That printer recently died on me - over a decade with inkjet - with no issues despite long stretches of no use - I can't complain one bit.I bought the 7820 WF - it's an upgrade in every aspect. Quiet. Fast. Great print quality. Edge to edge printing. Wide format (if/when I need it). I've added a photo to the review of a printout I did using HP photo paper (4x6) to give you an idea of the quality - for home printed inkjet it's (IMO) top of the scale.One note: Don't use windows 10 or windows 11 drivers - download and install the drivers from Epson - they give you scan to pdf, scan to your computer, and the printout resolution from the windows drivers is horrible - the epson drivers are really needed.

If you ever saw office space the movie there is a scene where he get mad at his printer and we all relate because printers have a lot of moving parts that can go bad.I have not got or set up a printer for many years. So it was a tad hard but honestly not really. It takes time because it does so much. And I wanted to rush but they truly did everything they could to baby sit us.Google the printer type with the word download. That is what I did and you come to a page you find and down load set up software. I set it up with usb. But also wireless. A tad tricky but only because I was not following directions. It takes some time to find all the packing tape and that’s fine. It’s bigger than most printers.So when I was looking for printers they were 400 or 1-2 thousand. And then this one less than two hundred. In business two hundred is like disposable. At home it’s a nice dinner. So I am impressed for the money what ya get. Personally.The screen is huge. And clear. And you can read it from many angles. It’s animated. Touch. It’s flexible you can tilt it. Better than the old brother with with a thumbnail.I also set it up on my phone. It was not hat hard and printed a photo and it printed color edge to edge and it’s on standard paper. Look nice. And like a photo in a magazine. Can’t wait to print something 13 by 19. We own a venue restaurant and do shows can’t wait to make show posters. I’m going to buy one for home but want to see what printing cost is.