Circupool SJ35 Salt Water Pool Chlorinator System | 3 Year Manufacturer Warranty | Complete Salt Chlorine Generator for up to 35,000 Gallon In-Ground Pools

Product: This is a great product! Easy to self-install if you have or can learn very basic skills with glueing PVC pipe and connecting an electrical wire. (I learned on YouTube.) Keeps my 13,000 gallon in-ground pool sufficiently chlorinated even at the 25% setting!Service: For some reason, about 24 hours after I installed it, the flow warning came on to indicate insufficient flow. I called their customer support, and after about 15 minutes of basic troubleshooting they decided to send me a new control unit along with a prepaid label to return the malfunctioning unit. The replacement unit has been working like a charm ever since!

Good bye

I bought one of these in Oct 2017. In 2018 the cell went down, and the cell housing was cracked and leaking. I reported problem and received prompt service (I have no problem with their customer service other than the guy I talked to said do you have an in floor system. When I said yes he said that is why the housing is cracking. I told him I never had that problem with my Zodiac. He spoke to me like it was my fault. You guys have a workmanship problem with your plastic. They lost me after this comment.) I received a new unit under a different name "Wave" refurbished even though I bought brand new (allegedly). I have been through 4 cell housings. All cracked. I went to this from a Zodiac. I had two Zodiac's over a twenty year period. Just normal wear and tear prior to this. The housing I have on there now is their new and improved version. There are bubbles creeping into the housing from where it is connected to the flow. Hence the cell housing is crack. Never had this problem with Zodiac. This is a defect in the way they manufacture the plastic. Will never buy one again for this reason.

I just received this and put it to work and so far, it's done an amazing job. I love that it's 'up' and I can easily see the cell, and it would seem easy to clean when needed.The one thing I do love about this is the large control box. The status is EASILY seen from a distance. And easy to understand.I did have to have an electrician buddy do the electrical connection. Pretty straight forward three wire setup but you have to be sure of what you're doing. Mine was wired into/replacing old cell in a timer.Sidenote about the 'special financing options' from Amazon and this product:Just be aware that each month to avoid any interest charges, when you send in a payment, you have to chat/call Amazon to let them know how to allocate your payment to that special finance purchase and then your regular monthly purchases.

Was pretty easy to install if you're handy. The provided wiring was a bit short for my needs, but your installation needs will vary. The instuctions weren't clear about it's ability to withstand weather, either of the walls where I was going to place the control unit had either direct exposure to the rising sun or constant exposure from the the southern overhead sun. Not wanting a faded blue control unit, I opted to build an enclosure. Like I said, the length of wires provided limit where you can place the control unit in relationship to the sanitizing tube. My options were either directly behind the pool plumbing/heater/filter, or off to the side. I made a trip to The Home Depot and picked up some appropriate 3-conductor wire and weather jacket for the power. I fully intend to keep the control unit for the long haul, and I'm sure I will need a new sanitizing unit before I need to replace the wires. Besides, it has a propietary connector, so I wasn't about to try and change that.I measured twice and cut one all the PVC fittings, giving the new fittings a light sanding and coat of PVC primer. I was sure to cut the PVC as squarely as possible, and sanded those tubes so that all paint and oxidation was removed. I dry fitted all the fittings, primed all pieces, and then cemented them all together.Using the supplies from the Depot, I removed the cover of the control unit and removed the provided power cable. Take a note (or a cell phone camera picture) to remember where each wire gets connected. The white wire to the power switch used a very small connector not available at The Home Depot; I cut wire with that connector, leaving an extra 2", so that I could make a pigtail.After wiring it all up (I connected to the load connectors on my Intermatic timer), I threw the breaker, crossed my fingers, and it came up like a charm. I will be running the water over to my local pool supply company for analysis this weekend to see how my levels are.Why do I give it 5 stars despite the short cables? I realize that each installation is unique, so there is no cookie-cutter solution that will fit every need, so why deduct a star if the product itself works as expected. I fully intend to report annually on this unit so that others can get a real-world review, rather than a brief description of my one week of use.

Installed with the help of my dad (certified electrician). Initially it didn't work. The attention light was on steadily, and the power light was not flashing, which is not a combination covered in the manual. I called the customer support number provided, and I was given another number for "better information," which worried me I was getting the run around. The guy at the second number asked a few questions and decided to send me a new control unit. It took a week to get it. I switched it out pretty easily, and the system still didn't work. I called the second number back, and he asked a few questions again and decided to send me a new cell. Again, it took a week to get here, but when I switched that out, it worked perfectly.I was impressed with the lack of hassle with the customer service. I was not on the phone more than 5 minutes either time I called, and the new parts came with paid return shipping for the items I was to return. Also, for the 2 and 1/2 weeks I was trying to get it to work, I had to add a gallon of chlorine every other day (it was 90 and sunny every day), as well as other chemicals to keep the water balanced. Now that my chlorinator works, I haven't had to add one chemical for 3 weeks (and it's still 90 and sunny every day). So worth it!!!